Case Study: Optimizing Pyrometry Control for a Global Manufacturer

Client Background

A prominent global manufacturer specializing in wing nuts and deep-sea drilling equipment was encountering significant challenges. Their strict pyrometry control specifications were causing long lead times and frequent missed deliveries, affecting their ability to meet customer demands promptly.

The Challenge

The primary issue stemmed from the highly restrictive parameters for pyrometry control within their production processes. These constraints were creating bottlenecks, delaying manufacturing timelines, and ultimately leading to customer dissatisfaction due to missed delivery schedules. The manufacturer needed a solution that could streamline their processes without compromising quality.

Our Solution

Heat Treating Services, with its extensive furnace capacity and quick processing capabilities, identified an opportunity to assist. Leveraging our expertise, we proposed an expansion of their pyrometry control parameters to include the AIAG CQI-9 requirements. This industry-standard guideline for pyrometry control in heat treatment processes provides a balanced approach, ensuring high-quality outcomes while enhancing efficiency.

By implementing AIAG CQI-9 requirements, the manufacturer could maintain stringent quality control while significantly reducing process times. Our ability to process large orders swiftly, thanks to our state-of-the-art furnace infrastructure, allowed us to meet the expanded pyrometry requirements effectively.

Implementation and Results

Upon adopting our recommendation, the manufacturer included Heat Treating Services in their approved supplier list. We began fulfilling their orders immediately, using our oil quench and temper processes to ensure the durability and reliability of the wing nuts and drilling equipment. The oil quench process enhanced the hardness of the components, while tempering reduced brittleness, ensuring the parts could withstand the demanding operational conditions.

Additionally, we addressed carbide removal/energy concerns. Efficient carbide removal is essential in maintaining the performance of drilling equipment, and our advanced techniques ensure minimal energy consumption while maximizing equipment longevity.

Outcome

The results were remarkable. The manufacturer's lead times were drastically reduced, and delivery schedules were met consistently. The enhanced pyrometry control not only improved their operational efficiency but also increased customer satisfaction due to timely deliveries and reliable product performance.

By partnering with Heat Treating Services, the manufacturer was able to overcome their production challenges, ensuring high-quality outputs and maintaining a competitive edge in the market.